We want you to have a fully satisfying experience with us so please ensure that you are aware of any duty or import taxes that may be applicable in your country of receipt. This is your responsibility as the purchaser. Goods are produced and shipped from Australia.
For items readily available in stock, we will endeavour to dispatch your order within 48 hours of payment confirmation. Depending on your location, we anticipate maximum delivery times to Australian locations of 5 working days from dispatch and delivery to International locations within 21 working days. Should any item within your order be on pre-order or backorder, we will dispatch to you ASAP upon availability.
For items made to order such as our framed prints and Giclee Canvas range, production will commence upon order payment. Please refer to the delivery lead time as advised on each product page.
Items will be sent by Australia Post or selected local courier. Delivery outside Australia will be fulfilled by the relevant local carrier.
Depending on the delivery option chosen, a signature may be required upon delivery. Should no-one be home to accept your parcel, we recommend delivery to a workplace or alternate address.
If our freight carrier is unsuccessful in delivery to you on more than one occasion, the package may be returned to our warehouse. In the unlikely event that this occurs, to re-send your parcel, an additional freight charge may need to be applied prior to dispatch.
Should an item arrive to you faulty or damaged, please contact our Support Team (including your order number) for assistance.
Regular mail. Allow up to 5 working days from dispatch. AUD $15 for 1 print. Additional $5 for each additional print up to four prints.
Express post. Allow 1 to 2 working days from dispatch. AUD $25 for 1 print. Additional $5 for each additional print up to four prints.
Registered Mail for Framed Prints AUD $50 per item
Registered Mail Unframed Prints AUD $25 per item
To the United States
For Phillies Dream Scene, Yankees Dream Scene & Greatest All Stars Prints Only
Allow 7 - 14 days regular mail aprox US$ 25
Allow 5 - 10 days for Pack and Track aprox US $40
Shipping does not include any import or customs taxes in the country of delivery if applicable. To date, none of our clients have been charged duty taxes upon receipt in the USA.